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We value your Feedback
Thank you for taking time to provide feedback on your recent travel experience in Inter Island Airways. Please answer as many questions so we can continue to improve our passenger and flight service for your next journey.
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Name (Optional)
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First
Last
e-mail
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Date of Travel
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Inter Island Airways Flight Number
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From
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Pago Pago
Apia/Faleolo
Tau
To
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Apia/Faleolo
Tau
Pago Pago
Your Feedback
Booking your Ticket
How was our Ticket purchase experience?
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Excellent
Good
Average
Below Average
Unacceptable
How was our response in completing your travel booking?
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Excellent
Good
Unacceptable
How did we serve you during the ticketing process?
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Excellent
Good
Fair
Unacceptable
Was our Travel Representative helpful in answering your questions and travel needs?
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Yes
No
Tell us more about your ticketing experience, issues may have encountered and how we can better improve:
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Your Flight
Rate your flight experience?
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Excellent
Good
Average
Below Average
Unacceptable
Were you seated properly on your flight?
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Yes
No
Was our flight crew courteous and helpful during your flight?
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Yes
No
Did our aircraft meet your expectations from a functional and cleanliness?
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Yes
No
Tell us more about your flight experience, issues you may have encountered and suggestions on how we can better improve your flight experience:
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Arriving at your Destination
Did you arrive at your destination on time?
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Yes
No
Did you receive your check-in baggage at your destination
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Yes
No
If you did not receive your check-in baggage, please describe your experience:
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Was our airline agent helpful in servicing you on your arrival?
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Yes
No
Not Applicable
Tell us more about how we can improve your travel experience at your destination airport:
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Overall Assessment
What was your overall experience with Inter Island Airways?
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Excellent (90 - 100)
Good (80 - 89)
Fair (70 - 79)
Somewhat okay (60 - 69)
Horrible (<59)
Would you fly on Inter Island Airways for your next travel?
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Yes
Maybe
No
Would you recommend Inter Island Airways to friends and family members?
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Absolutely
Yes
Maybe
No
Thank you for completing our feedback form. To send us your feedback, click on "
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